Exness Customer Support Services
We are committed to supporting you every step of the way.
At Exness, your satisfaction comes first. Our dedicated customer service team is available to assist with any questions or issues, ensuring a smooth and successful trading experience.
Contact Us for SupportMultiple Ways to Reach Our Support Team
Email Support
Comprehensive support for non-urgent inquiries. Responses are typically provided within 24 hours on business days.
Send EmailPhone Support
Urgent support available for urgent or complex issues. Reach us Monday through Friday, 9 AM to 6 PM (EST) at Exness.
Call NowSocial Media
Follow us on Instagram, TikTok, and YouTube for the latest updates and support.
Follow UsHelp Center
Discover a variety of trading instruments, educational tutorials, and in-depth guides to enhance your trading skills.
Visit Help CenterCommunity Forum
Connect with traders worldwide, share strategies, and resolve common issues.
Join Our CommunityOur support team is available around the clock to assist you
Live Chat
24/7
Fast assistance whenever you need it
Email Support
Guaranteed quick responses
Customer support is ready during business hours for quick replies
Phone Support
Attain financial freedom and confidence
Support hours: 9 AM – 6 PM (GMT)
Help Center
Always available
Get prompt support whenever needed.
Simple Help Access
1. Log In
Log into your Exness account through the official Exness site by entering your login details.
1. Navigate to the Help Center.
Select the "Help" or "Support" link typically found at the page footer or main menu.
2. Select Your Preferred Support Option
Reach out by live chat, email, phone assistance, or explore self-help resources based on your needs.
4. Provide Details
For quicker assistance, have your account details and specific questions ready.
Learn Advanced Navigation Skills
Help Center
Access our extensive knowledge base for step-by-step guides and tutorials.
Access ResourceCommunity Forums
Become part of our traders' community for tips and shared experiences.
Access ResourceEnhance Your Support Journey
Communicate Precisely: Provide detailed explanations or updates about your issue.
Share Account Information: Send relevant details and /images if needed for assistance.
Select Appropriate Support Method: Use live chat for urgent matters and email for comprehensive questions.
Consult the FAQs for quick fixes to common problems before contacting support.
Prepare Your Data: Have your login credentials, transaction references, and screenshots ready when reaching out.
Get in Touch: If responses are slow, reach out again through the same or alternative contact methods.